Ma réservation


* Important Covid-19 Update - Please visit our Guest Safety page before booking to find out about the policy changes that may impact your stay *


TERMS AND CONDITIONS


BOOKINGS

All bookings will be confirmed in writing, usually via email.  A 50 % deposit will be taken when your booking is confirmed. The balance will be taken 7 days before your arrival. 

To secure a booking we will require major credit or debit cards, the card holder’s name, address and telephone number. 


ROOMS

We do not allocate rooms this is selected by you, at the time of your booking. All the information on our rooms, facilities and location is available through our website and reservation partners. 


OCCUPANCY

We currently have a single and double occupancy rate.  All rooms cater for 2 guests maximum and those staying must be named on the reservation form. This is to ensure we are fully compliant with our Fire & Health and Safety regulations. Any guest who has paid for a single occupancy rate but wishes to have another guest stay, will need to seek consent from us, in advance and will be charged an additional £30 per night. 

We have the right to charge a sum up to the value of £75, if we become alerted to an un-authorised guest stay.


CANCELLATIONS

If you have to cancel your reservation once confirmed, then charges will apply as follows:


1. If you cancel a booking within in a 7 day window, you will be charged the full value of your booking.

2. If a deposit has been taken in advance, this will be refunded if the booking has been cancelled within 10 days.






 
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